About Us – Swift Group

A brief introduction

About the Swift Group

Swift Group comprises 4 divisions, each providing specialist support to their market sector. Our ever expanding team pride themselves on quality service and getting the job done right, first time.

24/7/365

nationwide coverage

service divisions

20 Engineers

working for you

1000+

satisfied customers

Service with a smile

It’s What We Do

Born to fulfill a business need, since 1973 our company has grown to become one of the UKs most comprehensive service offers. We have experts from all sectors of the marketplace on hand to help your business maintain optimum up-time.

How we do it…

Delivering Service Nationwide

Our network of highly qualified technicians are spread throughout the UK and can be called upon 24/7/365 to respond within 4 hours of your callout. Having such a vast infrastructure you can rest assured that we have the capabilities to keep your business operational with minimal downtime. After all, the success of your business depends on the strength of ours.

Friendly and knowledgeable service

Over 40 Years of Excellence

The Birch family founded Swift Maintenance in 1973 with just one customer. Swift Maintenance now have 1000+ customers and have spent over 46 years building the brand we are proud of today.

Built on solid values

Maintaining Standards

The Swift Maintenance team understand the quality of our service. It relies purely on our engineering capability and customer satisfaction, just how it started in 1973. Our lifespan as a business is proof of the trust our customers have in our abilities. We understand we are only as good as our last service and strive for continuous improvement at all times.

Customer Confidence

A Service You Can Trust

We provide a customer centric service that is both consistent and measurable focusing on high standards and delivering what our customers want, when they need it the most. Midlands based, the Swift Group of companies repair and maintain almost every brand of catering, ventilation and refrigeration equipment and have an in-depth knowledge of each market sector earned over 4 decades.

Built on Trust

Customer Focused

The Swift Maintenance team understand that customer satisfaction is paramount. We deliver this through a greater understanding of:

• Multiple market sectors
• Product knowledge
• Customer operations
• Service delivery
• End user experience

This single-minded vision has remained consistent since 1973.

Our Vision Our Mission Our Values

To be the trusted partner that enhances our customers’ business and brand reputation.

Delivering value added solutions that extend the service life of our clients’ assets, keeping them safe and operational whilst helping them achieve the vision and goals for their business.

We instil our values using the Swift 5 Rs…

RESPECTFUL. We listen carefully, and always give our full attention.

RESPONSIVE. Keeping our customers and team involved and informed at all times.

RELIABLE. Always delivering on our promises.

RESULTS-FOCUSED. Exceeding expectations and delivering quality that makes a tangible difference.

RESPONSIBLE. Maintaining industry standards and adhering to best practices at all times.